Terms of Service

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction where such distribution or use would be contrary to law or regulation. Those who access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.

The Services are not tailored to comply with industry-specific regulations such as HIPAA, FISMA, or GLBA. If your interactions are subject to such laws, you may not use the Services.

Our intellectual property

We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics (collectively, the “Content”), and the trademarks, service marks, and logos contained therein (the “Marks”). Our Content and Marks are protected by copyright and trademark laws in the United States and around the world.

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

No part of the Services, Content, or Marks may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, transmitted, distributed, sold, or otherwise exploited for any commercial purpose without our express prior written permission. Contact us at team@tribeariumsolutions.com for such requests.

Your submissions

By sending us any question, comment, suggestion, idea, feedback, or other information (“Submissions”), you assign to us all intellectual property rights in such Submission, and we may use it for any lawful purpose without acknowledgment or compensation to you. You are responsible for ensuring your Submissions are not illegal, harmful, or infringing, and that you have the rights necessary to make them.

By using the Services, you represent and warrant that: (1) you have the legal capacity to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Services through automated or non-human means; (4) you will not use the Services for any illegal or unauthorized purpose; and (5) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your access and refuse any current or future use of the Services.

All purchases are non-refundable. We accept payment in US dollars. You agree to provide current, complete, and accurate payment information and to promptly update it as needed.

We may change prices at any time. You authorize us to charge your chosen payment provider for amounts due upon placing your order. We reserve the right to correct any errors in pricing, refuse any order, or limit quantities purchased per person, household, or order.

You may not access or use the Services for any purpose other than that for which we make them available. As a user, you agree not to:

• Systematically retrieve data or content from the Services to create a collection, database, or directory without written permission
• Trick, defraud, or mislead us or other users, especially to obtain sensitive account information
• Circumvent, disable, or interfere with security-related features of the Services
• Use the Services to advertise or offer to sell goods and services
• Engage in unauthorized framing or linking to the Services
• Upload or transmit viruses, malware, or other harmful material
• Use automated tools such as bots, spiders, or scrapers to access the Services
• Delete or alter any copyright or proprietary notices from any Content
• Attempt to impersonate another user or use another user's account
• Use the Services in any manner that could damage, disable, or overburden our infrastructure
• Harass, annoy, intimidate, or threaten any of our employees or agents
• Attempt to bypass any measures designed to prevent or restrict access to the Services
• Use the Services to send unsolicited communications (spam)
• Use the Services for any unlawful or unauthorized purpose

The Services may invite you to participate in interactive features such as submitting content or information. Any material you submit (“Contributions”) may be visible to other users or the public. By submitting Contributions, you represent that you have all necessary rights to do so and that they do not violate any third-party rights or applicable laws.

By posting Contributions to the Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute your Contributions in connection with operating and improving our Services. You retain ownership of your Contributions, but you waive any moral rights to the extent permitted by law.

The Services may contain links to third-party websites or content. We do not investigate, monitor, or check these third-party resources for accuracy or completeness, and we are not responsible for any third-party materials. Inclusion of links does not imply our endorsement. You access third-party websites at your own risk.

We reserve the right to: (1) monitor the Services for violations of these Legal Terms; (2) take legal action against anyone who violates these Terms; (3) remove or restrict access to any Content at our sole discretion; (4) manage the Services in a manner designed to protect our rights and property and facilitate their proper functioning.

We care about data privacy and security. Please review our Privacy Policy, which is incorporated into these Legal Terms. By using the Services, you agree to be bound by our Privacy Policy. The Services are hosted in the United States, and by using them you consent to the transfer of your information to the United States.

These Legal Terms remain in full force and effect while you use the Services. We reserve the right to deny access to and use of the Services to any person for any reason at our sole discretion. If we terminate or suspend your account, you are prohibited from registering or creating a new account under your name or any other name. In addition to terminating your account, we reserve the right to take appropriate legal action.

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason without notice. We are not obligated to update any information on the Services. We also reserve the right to modify or discontinue all or part of the Services without notice.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other issues requiring maintenance, causing interruptions or errors. We are not liable for any inconvenience, loss, or damage caused by your inability to access the Services.

These Legal Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes are subject to the exclusive jurisdiction of courts located in Dallas County, Texas.

To expedite resolution and reduce costs, you agree to first attempt to negotiate any dispute informally with us for at least 30 days before initiating arbitration. If informal negotiations fail, disputes shall be finally resolved through binding individual arbitration in accordance with the American Arbitration Association (AAA) rules, conducted in English in Dallas, Texas.

You agree that any arbitration shall be limited to the dispute between you and us individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information on the Services at any time without prior notice.

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT AND WE ASSUME NO LIABILITY FOR ANY ERRORS OR OMISSIONS IN CONTENT.

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand arising out of: (1) your Contributions; (2) your use of the Services; (3) your breach of these Legal Terms; (4) any breach of your representations and warranties; (5) your violation of the rights of a third party; or (6) any harmful act toward any other user of the Services.

We will maintain certain data that you transmit to the Services for the purpose of managing the Services and data relating to your use of them. Although we perform regular backups, you are solely responsible for all data you transmit or that relates to any activity performed using the Services. You agree that we shall have no liability for any loss or corruption of any such data, and you hereby waive any right of action against us arising from such loss or corruption.

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing. You agree to the use of electronic signatures, contracts, orders, and records, and to electronic delivery of notices and policies.

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of the remaining provisions. There is no joint venture, partnership, employment, or agency relationship between you and us as a result of these Legal Terms.

Tribearium Solutions deploys AI-powered chat agents, voice agents, and automation systems on behalf of its business clients. Responses generated by these AI systems are automated and may not always be perfectly accurate, complete, or up to date. AI-generated content should not be relied upon as professional advice — legal, medical, financial, or otherwise.

Our AI agents are trained and configured by Tribearium and our clients to handle specific use cases such as reservations, customer inquiries, and operational workflows. We are not responsible for actions taken based on AI-generated responses. If you believe an AI agent has provided incorrect or harmful information, please contact the relevant business directly or reach us at team@tribeariumsolutions.com.

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: